About
By combining a network of more than 8,000 volunteers, with the most advanced technology, and a fleet of emergency medical vehicles, we are able to respond to more than 2,000 medical emergencies per day in an average response time of less than three minutes, and in major cities, often less than 90 seconds. Want to know how, click here.
Our Technology
When every second counts, United Hatzalah is there.
In a Code Blue scenario, where cardiac arrest strikes and a 60-year-old gentleman is stranded on the 4th floor, United Hatzalah volunteers sweep in, reaching the scene within a mere 90 seconds. With practiced precision, they stabilize the patient, orchestrating seamless transportation to the medical facility. And thus, they stand prepared for the next urgent summons.
In the face of a Code Orange, a mass casualty event, the call resounds across EMS responders, police forces, and IDF personnel. However, it is the United Hatzalah volunteers who arrive first, positioning themselves at the forefront of aid.
How do we achieve such swift action? Through the symphony of United Hatzalah’s iconic ambucycles, our cutting-edge communication framework, and trailblazing GPS technology. This fusion empowers our volunteers to consistently appear within minutes of pressing emergencies – a feat accomplished every single time.
LOGIS CAD SYSTEM
Step into the realm of cutting-edge emergency response technology at United Hatzalah. As technology evolves, so does our commitment to harness its power for saving lives. One of our cornerstones is the Logis’ Computerized Assisted Dispatch (CAD) system, a game-changer we’ve embraced for five years. Streamlining emergency procedures, it turbocharges resource dispatch and expedites patient care, ensuring we’re there when it counts.
Our partnership with Elbit, a trailblazing military tech provider, transformed smartphones into walkie talkies using the groundbreaking PTT (push-to-talk) over cellular radio systems. Imagine walkie-talkies fused with smartphones, instantly connecting 200 radio channels. This enables seamless communication for dispatchers overseeing the nation’s first responders, enhancing coordination and response effectiveness.
But we don’t stop there. Another innovative system used by the Dispatch and Command Center is the Carbyne app. Carbyne assesses geolocation and camera data from callers’ phones or our field volunteers. Our dispatchers are able to pinpoint locations and guide the caller through vital first aid steps, while simultaneously dispatching resources.
Over six million urgent calls have been responded to by United Hatzalah volunteers through this technology and millions more will continue to be served and saved. Welcome to our tech-driven revolution, where every second matters, and every life is a priority.
Who is closest, geographically, to the scene?
Who has the highest level of training, based on the situation at hand?
Who has the best equipment for this particular urgent call?
How is the volunteer traveling: by foot, car, ambulance, etc?
RUGGEAR COMMUNICATION DEVICES:
The mobile technology that powers our Motorola PTT (push-to-talk) devices was phased out a few years ago. Every one of United Hatzalah’s 8,000 volunteers have been outfitted with a pioneering new mobile device – either the RugGear Communication Device – that accelerates response time, improves data streaming, and allows the resources needed to reach the scene on time, every time.
These advanced features help with full visibility for our dispatch staff, enabling them manage the situation as needed:
- Ensures the fastest communication anytime, in any place
- Withstands dust, rain, heat, and even severe impacts,
- PTT interface for urgent communication, and automated dispatch integration via a specially developed AI dispatching system for fastest response
- Scratch, shatter, and water resistant
- Video interface that allows streaming video from the scene in real time
- Fully loaded with specialized GPS apps needed for location of the call and utilizing WAZE and/or Google maps to get there
This model is being adopted in many countries where they understand that the community plays a vital role in emergency response, including, but not limited to: India, England, Mexico, USA, Panama, and the Ukraine.
Our Equipment & Vehicles
An EpiPen is a hand-held epinephrine (adrenaline) autoinjector device. It can immediately stop an anaphylactic shock (severe allergic reaction). Each set contains two pens: one for a child and one for an adult.
EpiPen – set of 1 (pair)
An EpiPen is a hand-held epinephrine (adrenaline) autoinjector device. It can immediately stop an anaphylactic shock (severe allergic reaction). Each set contains two pens: one for a child and one for an adult.
Specially designed for children and infants, this bag valve mask manual resuscitator is used when performing lifesaving CPR or in cases of severe respiratory distress.
Child Resuscitation Kits
Specially designed for children and infants, this bag valve mask manual resuscitator is used when performing lifesaving CPR or in cases of severe respiratory distress.
Oxygen tanks are used by our volunteers over 600 times daily to revive victims experiencing respiratory distress, cardiac emergencies and more. Equipped with an oxygen tank, regulator, masks, and refill, this kit provides the breath of life when it’s needed most.
Lifesaving Oxygen Kit
Oxygen tanks are used by our volunteers over 600 times daily to revive victims experiencing respiratory distress, cardiac emergencies and more. Equipped with an oxygen tank, regulator, masks, and refill, this kit provides the breath of life when it’s needed most.
Our heroic volunteers respond to emergencies during missile, bomb, shooting, and stabbing attacks, and must be adequately protected while saving lives. These military-grade bulletproof vest and helmet sets are critical to protect those who protect others.
Bulletproof Vest & Helmet
Our heroic volunteers respond to emergencies during missile, bomb, shooting, and stabbing attacks, and must be adequately protected while saving lives. These military-grade bulletproof vest and helmet sets are critical to protect those who protect others.
Our state-of-the-art communication devices enable our dispatchers to locate, alert, and direct the closest available responders to the scene of an emergency within seconds, saving lives in the moments that matter most.
Dispatch & Communication Device
Our state-of-the-art communication devices enable our dispatchers to locate, alert, and direct the closest available responders to the scene of an emergency within seconds, saving lives in the moments that matter most.
An automated external defibrillator is a portable electronic device that restarts hearts and gives cardiac victims another chance at life. It is imperative that each of our volunteers carries this piece of lifesaving equipment.
Defibrillator (AED)
An automated external defibrillator is a portable electronic device that restarts hearts and gives cardiac victims another chance at life. It is imperative that each of our volunteers carries this piece of lifesaving equipment.
Each volunteer carries a medic bag, including splinting and neck stabilization gear, intravenous fluid replenishment kit, infant delivery kit, blood pressure cuff, stethoscope, glucometer, oximeter, hemorrhage and trauma control kit, oxygen delivery system, burn kit, defibrillator, and more – everything a medic needs to save lives.
Medic Bag & Defibrillator
Each volunteer carries a medic bag, including splinting and neck stabilization gear, intravenous fluid replenishment kit, infant delivery kit, blood pressure cuff, stethoscope, glucometer, oximeter, hemorrhage and trauma control kit, oxygen delivery system, burn kit, defibrillator, and more – everything a medic needs to save lives.
Sturdy, high-quality aluminum bike equipped with medic bag and defibrillator, that can effectively maneuver crowded downtown streets to reach victims in 90 seconds or less.
Rapid Response E-Bike
Sturdy, high-quality aluminum bike equipped with medic bag and defibrillator, that can effectively maneuver crowded downtown streets to reach victims in 90 seconds or less.
Innovative motorcycle ambulance that allows volunteers to bypass traffic congestion, roadworks, and narrow streets to reach victims in 90 seconds or less.
Emergency Response Ambucycle
Innovative motorcycle ambulance that allows volunteers to bypass traffic congestion, roadworks, and narrow streets to reach victims in 90 seconds or less.
Innovative sturdy motorcycle ambulance that allows volunteers to bypass traffic congestion, roadworks, and narrow streets to reach victims. It is particularly suited for traveling long distances at high speeds.
Heavy Ambucycle
Innovative sturdy motorcycle ambulance that allows volunteers to bypass traffic congestion, roadworks, and narrow streets to reach victims. It is particularly suited for traveling long distances at high speeds.
Rapid-response car enabling volunteers to go about their daily routine while carrying vital medical equipment.
Ambucar
Rapid-response car enabling volunteers to go about their daily routine while carrying vital medical equipment.
Ambulance equipped with advanced medical gear to enable medics, paramedics, and doctors to treat, stabilize, and transport patients to the nearest medical facility without delay, all at no cost to the patient.
Advanced Ambulance
Ambulance equipped with advanced medical gear to enable medics, paramedics, and doctors to treat, stabilize, and transport patients to the nearest medical facility without delay, all at no cost to the patient.